Frequently Asked Questions

Calgary Limo Services is a renowned private limousine company with a long list of trusted and satisfied clients across Canada. We are committed to delivering exceptional and luxurious transportation services, whether for corporate events, airport transfers, weddings, or door-to-door services. Our professional chauffeurs and dispatch team are dedicated to ensuring your safety, comfort, and overall experience.

We primarily operate in Alberta, with a focus on Calgary and surrounding areas. We offer a wide range of services, including airport transfers, corporate travel, wedding transportation, hourly/as-directed services, and door-to-door/point-to-point services. Our fleet caters to various customer demands, ensuring comfort and luxury for every occasion.

At Calgary Limo Service, our top priority is providing customers with a luxurious and comfortable experience. We offer a range of complimentary amenities to all our clients, including corporate travelers, airport transfers, wedding transportation, and more. Our complimentary services include:

  • Bottled Water
  • Fresh Packaged Mints
  • Daily Newspaper
  • 24-Hour Wi-Fi Service
  • Weekly Magazines

Additional amenities available upon advanced booking include:

  • Baby Car Seat Harness
  • Coffee On Demand

Yes, Calgary Limo Service provides baby/child car seat harnesses upon request. You can book them in advance, and we offer both front-facing and rear-facing options, including:

  • Infant Seats
  • Toddler Seats
  • Booster Seats

Our chauffeurs are professionally trained and experienced in airport pickups, ensuring a smooth experience. You will find our driver at the location you specified during your reservation. We offer two types of airport pickup services:

Meet and Greet Service

  • Our chauffeur will meet you at the terminal with a name sign, making it easy to identify them.
  • For international flights, you can meet our chauffeur inside the terminal, outside the customs area.
  • For domestic flights, you can meet our chauffeur outside the terminal.

Express Airport Pickup

  • Our chauffeur will meet you curbside for airports with no parking slots.
  • Please provide us with your location, terminal, and door number for added convenience.

Additionally, you can request a customized name sign for your reserved vehicle to easily identify your ride.

If you are unable to locate your ride, please contact Calgary Limo Service Customer Care at +1 424 537 3787. Our dispatch team is available 24/7 and stays in constant communication with our chauffeurs. They will assist you in locating your ride, ensuring your chauffeur takes the best route while providing all the luxury comforts you expect.

Yes, we operate 24 hours a day, seven days a week, 365 days a year. You can count on us for all types of ground transportation, even during major holidays.

Ideally, a booked reservation should be canceled at least 24 hours in advance. However, Calgary Limo Service offers flexibility for our loyal customers. If a reservation is canceled within the last 6 to 8 hours, a 50% cancellation fee may apply, depending on the circumstances. For specific inquiries regarding cancellations, please contact our customer care at +1 424 537 3787 or email us at support@calgarylimoservice.com.

For luxury sedans, premium luxury sedans, and SUVs, reservations can be made within 1 to 2 days of your trip. However, for Sprinter Vans, Stretch Limos, Mini Buses, and Coach Buses, we require reservations to be made at least 7 days in advance to ensure availability.

Calgary Limo Service accepts the following payment methods:

  • MasterCard
  • Visa
  • Discover
  • Debit Cards
  • Diners Club Cards